Penske Supervisor, Daily Computer Operations in Reading, Pennsylvania


Position Summary:

This role provides supervision of the daily computer operations functions. This includes on and offshore operations team, operations processes, system monitoring, IBM i security, IBM i job scheduling, system communications, DR readiness and 1st level troubleshooting processes. The position is responsible for all daily functions on AS/400’s as well as analysis, scheduling and running jobs for the financial close for ALL PTL & PL companies. Responsibilities also include ensuring that all backups are complete and recoverable and systems are available as scheduled in a 24 x 7 environment. This position is responsible for maintaining high-level AS/400 security including management of system account profiles,groups, objects and system security settings. This role is on-call for after-hours support.

Major Responsibilities:

  • Supervise daily computer operations by establishing daily operating processes to maintain financial and system jobs in a 24x7x365 environment. Assist in performing monthly, quarterly and yearly close activities. Includes resource scheduling and yearly performance reviews.

  • Supervise Off-Shore Capgemini Team including onboarding team members to ensure that IBM i platform meets expected up-time results. Includes weekly report-outs and turnover reviews.

  • Meetings and communications with select business units most directly impacted by IBM i scheduled activities. Activities include (but are not limited to) Role-Swaps, QA Refreshes, Platform outages for hardware or software upgrades.

  • Special Projects and tasks designed to improve efficiency and increase automation. Maintain savings tracker.

  • Ensure SOX compliance for:

-Manage Data – IBM i

-Manage Operations – IBM i

-Manage Changes – OS – IBM i

-Manage Changes – DB – IBM i

  • Perform Outage Scheduling and Notifications for IBM i platforms including meeting with ITDS and MIS teams to resolve conflicts.

  • Participate in scheduled and unscheduled system outages and Triage calls. Coordinate any necessary changes in IBM i job scheduling to meet business requirements during and after these events. Follow up on Root Cause Analysis for any production downtime. These activities may be after hours or on weekends.

  • Other projects as assigned by the manager.


  • 5 years of experience working with IBM i OS/400 Operating System (V7R2 or greater) required.

  • 2 years of supervisory or project management experience a plus.

  • Advanced knowledge of the OS400 Operating system and Client Access or ACS required

  • Knowledge of BRMS required

  • Knowledge of system backup strategies required

  • Intermediate to advanced knowledge of the OS400 and Windows Operating Systems (Linux a plus) is required

  • Must have strong analytical skills and attention to detail

  • Should have good problem solving skills

  • Advanced knowledge of Microsoft Office tools required

  • Must have advanced project management skills

  • Must have excellent communication and organizational skills

  • Must be customer focused

  • Ability to be available for after-hours or weekend calls required

  • Must be able to communicate to all levels of management

  • Ability to lead cross-functional teams

  • Must have excellent time management and prioritization skills

  • Regular, predictable, full attendance is an essential function of the job

  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group, and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates more than 260,000 vehicles, employs more than 29,000 people, and serves customers from more than 1,000 locations in North America, South America, Europe, Australia, and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more.

Work Locations: 100 Gundy Drive Reading, PA

Primary Location: United States-Pennsylvania-Reading

Job: Information Technology

Penske (Oracle) Job Name: Information Technology

Req ID: 1806890