Penske Billing Coordinator in Novi, Michigan


Position Summary:

This position is responsible for the day to day billing and freight payment duties. Interact with the business, customers and carriers to improve operational efficiency and deliver timely and accurate customer billing and carrier freight payments.

Major Responsibilities:

-Accurately setup and modify the customers billing parameters to meet the requirements of the customer.

-Coordinate billing process changes and analysis with: Customers; Field Associates and Account Managers.

-Execute quality assurance procedures to proactively manage and assess billing activities and identify potential issues.

-Evaluate and implement billing process improvements to streamline billing activities and ensure accurate invoices to customers

-Other projects or tasks as assigned by supervisor



-Bachelor's degree required

-2 years of customer service experience

-Prior experience in billing, freight payment and resolution preferred

-Proficient in the use of Microsoft Access, Excel, Outlook, PowerPoint and Word

-Ability to work independently and manage multiple tasks

-Willingness to travel domestic and international, very limited

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit to learn more.

Work Locations: 27870 Cabot Dr Novi, MI

Primary Location: United States-Michigan-Novi

Job: Finance/Accounting

Penske (Oracle) Job Name: Finance/Accounting

Req ID: 1805357