Penske Clerk - Plant Resoultion Associate (Logistics) in El Paso, Texas


Position Summary:

Act as liaison between Distribution Center and Delphi Logistics Coordinator, manufacturing and vendors. Perform customer service activities such as responding to plant inquiries, providing accurate material and shipping information and handling complaints in a prompt and courteous manner. Process documentation, maintain computerized department records and data systems and prepare reports.

This is a 1st shift position. Days are Monday - Friday. Hours are 7:30am - 4:30pm.

Major Responsibilities:

Job responsibilities may include:

-Work with Logistics Coordinator with scheduling requirements for inbound material.

-Communicate with Vendor, Mexican manufacturing facilities, production control, quality, traffic and shipping departments to identify where problems originate and work with these and other groups to resolve requirements/scheduling problems.

-Investigate and resolve non conformant material to either ship out to manufacturing plant or return back to supplier.

-Must possess assertive negotiating skills to negotiate issues with customers and other supporting groups within the organization.

-Must have good analytical skills to research problems and requirement issues.

-Coordinate with manufacturing, Production Control and Traffic to track/expedite/allocate critical material or to obtain material releases.

-SAP and ECPTS knowledge is a requirement and critical to future business needs.

-Assist enforcing departmental polices and procedures

-Comply with Internal Control, ISO-9000, CTPAT, ISO-14000, Environmental and Internal Control processes.

  • Maintain appropriate document files and prepare reports pertinent to customers accounts.

-Comply with company, client and governmental policies and regulations.

-Continue to enhance knowledge of job related operations.

-Perform other duties as required to meet departmental objectives.


-1 year of customer service experience required

-High School diploma or equivalent required

-Bachelors degree preferred

-Bilingual (English/Spanish), verbal and written preferred

-Excellent analytical, verbal and written communication skills required.

-Must have knowledge of computerized systems and material releases

-Must have SAP, 2TS, and Data Supply knowledge work experience

-Must have exposure to engineering change orders and pilot programs and be familiar with Program Readiness (PC&L).

-Must be assertive with various departments to achieve satisfactory delivery performance.

-Regular, predictable, full attendance is an essential function of the job

-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.

Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit to learn more.

Work Locations: 48 Walter Jones Blvd. El Paso, TX

Primary Location: United States-Texas-El Paso

Job: Administrative

Penske (Oracle) Job Name: Administrative

Req ID: 1813326