Penske Manager, Leave and Accommodation Administration in Reading, Pennsylvania19601


Position Summary:

Penske’s Manager, Leave and Accommodation Administration position is responsible for the design and administration of this exciting new program, with a focus on associate communication, compliance, vendor management, customer service, field relations, management reporting, and process improvement. You will also provide day-to-day management of Penske’s Leave Team to ensure timely and appropriate handling of leave and job accommodation requests, including resolution of any issues that are escalated from the team.

Qualified candidates will have a Bachelor’s degree along with 3-5 years in an HR role including experience with LOA management and ADA job accommodations. Individuals with prior experience in benefits administration, as an HR generalist or leave of absence program specialist are optimal for this role. Optimal candidates will demonstrate strong communication, organization, and confidentiality to sensitive situations. Prior supervisory experience preferred.

Major Responsibilities:

  • Lead and analyze leave and job accommodation program/plans for compliance with laws and regulations; recommend and implement plans for action as needed to increase or maintain compliance

  • Provide coaching, training, and performance management to team members ensuring all members have the skills and knowledge needed to be successful

  • Provide guidance to team members to resolve escalated/complex leave and job accommodation questions and issues using strong problem solving skills and creative thinking techniques

  • Develop communication and education materials; partner with corporate and field HR to deliver training for managers, associates and HR; coach HR and managers on policies, process and laws

  • Develop, analyze and prepare executive reports using metrics and data. Evaluate efficacy of process and make suggested improvements based on data

  • Partner with internal stakeholders to maximize the level of service provided by the Leave Team; collaborate with HR Directors, HR Managers, Legal, Risk Management, Staffing, and Operators on job accommodations, return to work issues, reassignment/vacant position searches

  • Responsible for vendor management to include managing relations and deliverables from vendor, ensuring required service levels are met, issue resolution

  • Other Projects as assigned by HR Operations Leadership


  • Bachelor's degree required

  • 3 – 5 years of experience in an HR position, including experience with leave of absence management and ADA job accommodations

  • Prior management or leadership experience preferred

  • Strong working knowledge of ADA/ADAAA, FMLA, USERRA and similar state and local laws

  • Exceptional oral and written communication skills

  • Strong problem solving skills

  • Strong influencing and negotiation skills

  • Excellent customer service approach

  • Knowledge and understanding of HR, Benefits and Payroll processes

  • Experience with HRIS required, including collecting, analyzing and reporting data

  • Strong analytical, problem solving and organizational skills

  • Leadership skills

  • Vendor management skills

  • Proficiency in Microsoft Office suite

  • Regular, predictable, full attendance is an essential function of the job

  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group, General Electric Capital Corporation and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates more than 216,000 vehicles and serves customers from more than 1,000 locations in North America, South America, Europe, Australia, and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more.

Work Locations: 100 Gundy Drive Reading, PA

Primary Location: United States-Pennsylvania-Reading

Job: Human Resources

Req ID: 1706352