Penske Dealership Services Specialist in Reading, Pennsylvania


Position Summary:

Assists the Dealer Compliance and Projects team with procedural management of dealership services. This role will be instrumental with procedural & operational compliance for dealership services. This position is ultimately responsible for the overall execution of providing dealership services for vehicle sales. The individual will be responsible for the validation of vehicle jackets including compliance of: Federal Record Keeping Requirements, State Required Dealership Services, Dealership Fees, Federal Trade Commissions' Used Car Rule: Buyers Guide, Implied Warranty Requirements, Taxes Collection, Dealer Licenses (W-Sale) and all required documents necessary to provide dealership services.

Major Responsibilities:

  • Dealer required services including:

-Titling and Registration

-Temporary tags, Buyers tags, Temporary operating permits

  • Vehicle jacket validations including compliance of:

-Federal Record Keeping Requirements

-State Required Dealership Services

-Dealership Fees

-Federal Trade Commissions' Used Car Rule: Buyers Guide

-Implied Warranty Requirements

-Taxes Collection

-Dealer Licenses (W-Sale) and all required documents

  • Will ensure regular communication with the Project Manager to convey progress, inhibitors or roadblocks to the successful completion of events.

  • Assists with the project planning and the coordination of all project activities to ensure that tasks assigned are accomplished on schedule.

  • Other assignments and tasks as assigned.


  • 2 years of customer service experience

  • 1-2 years administrative experience

  • High school diploma required. Bachelors preferred

  • Experience working with external customers to understand needs and identifying new ways for the company to deliver them

  • Excellent written and oral communication skills with the ability to communicate internally and externally at all levels and to all personalities

  • Excellent time management, organizational skills and follow-up with the ability to switch gears as required based on changing priorities without losing attention to detail

  • Research skills: skilled at assessing situations, able to seek multiple perspectives and gather more in depth information.

  • Computer skills: Excel, Word, MS Project, PowerPoint, Access

  • Experience dealing with government/state agencies or state vendors a plus

  • Vehicle Dealership Administrative experience a plus

  • Ability to effectively manage multiple priorities simultaneously

  • Strong interpersonal skills enabling associate to be a valuable team player

  • Attention to detail required

  • Regular, predictable, full attendance is an essential function of the job

  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group, GE Capital Holdings and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates more than 250,000 vehicles and serves customers from more than 1,000 locations in North America, South America, Europe, Australia, and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more.

Work Locations: 100 Gundy Drive Reading, PA

Primary Location: United States-Pennsylvania-Reading

Job: Administrative

Req ID: 1708445