Penske Senior Operations Supervisor (Supply Chain/Logistics) in Macedonia, Ohio44056


Position Summary:

Provide operational leadership to other Operations Supervisors, individual contributors and hourly associates. Supervises all daily transportation processes indirectly through supervisors that report to this position. Ensure the execution of daily transportation tasks and activities including driver dispatching, deliveries, loading/unloading of trailers, cross docking and customer service operations. Reviews routes based on location of final customer’s locations, volume, costs, customer requirements and private fleet utilization. This is to be completed in a manner consistent with customer requirements, company safety requirements and cost objectives. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings. This position reports directly to the Operations Manager.

Major Responsibilities:


  • Communicate performance standards that are specific and measurable, Interview direct associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.


  • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control. Evaluate and recommend changes in preferred work methods to increase productivity of the transportation operations. Assist in new associate training, provide relief coverage for operational duties when associates utilize time-off or are absent from the shift. Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution. Complete all necessary records and reports in a timely and accurate fashion.


  • Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc. Manage financial activities associated with fleet maintenance. Understand the relationship between decision-making and profitability, closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.


  • Ensure day-to-day management and associate activities are in alignment with the location safety strategy. Provide associates with communication, training, feedback, and direction to ensure safe performance. Ensure compliance with all applicable regulatory agencies and company policies and procedures.

Growth / Customer Experience:

  • Understand the location-specific customer goals & objectives. Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.


  • Assist the Operations Supervisors with properly planning of work assignments to ensure effective use of fleet equipment. Work with the Operations Supervisors and hourly associates to ensure they understand safe and efficient operation of equipment.

  • Other projects and tasks as assigned by Operations Manager



  • 2 to 4 years related functional experience

  • High School Diploma or equivalent required

  • Bachelor’s Degree preferred

  • Knowledge of DOT rules and regulations

  • Strong written/oral communication and organizational skills are required

  • Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

  • Regular, predictable, full attendance is an essential function of the job

  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements:

  • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The associate will be required to; read, communicate verbally and/or in written form, remember and analyze certain information and remember and understand certain instructions or guidelines.

  • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit at to learn more.

Work Locations: 1261 Highland Road Macedonia, OH

Primary Location: United States-Ohio-Macedonia

Job: Logistics/Supply Chain

Penske (Oracle) Job Name: Logistics/Supply Chain

Req ID: 1706028