Penske Clerk - Warehouse (Logistics) in Grand Prairie, Texas
Penske Logistics is looking for warehouse associates to become part of an excellent team with one of the nation’s largest coffee chain. This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who want to excel in a warehouse environment.
Our Warehouse Clerk is responsible for ensuring that our processes run smoothly, customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a prompt, courteous and effective manner and to help provide our customers with the excellent customer service that we are known for.
This is a Monday - Friday position. Hours are primarily 8am - 5pm, however flexibility is needed.
Job responsibilities may include:
Greet and assist customers and visitors via phone, email, and face-to-face interaction
-Manage incoming and outgoing mail, and respond to correspondence as appropriate
-Prepare, issue, and mail receipts, bills, policies, invoices, warranties, statements, and checks
-Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
-Assures proper invoicing of accounts by verifying computer generated invoices
-Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner
-Other projects and tasks as assigned by supervisor
Minimum 6 months related experience and/or training
-High School Diploma or equivalent required; associates or Bachelor’s degree preferred
-Bilingual, (English/Spanish) preferred
-Customer service experience
-Ability to work independently
-Strong organizational skills
-Experience using a warehouse management system preferred
-Experience working in the transportation industry is preferred
-Advanced computer skills, including Microsoft Word, Excel, Outlook; PowerPoint and/or AS400 skills highly desirable, as is the ability to learn other software systems
-Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required
- Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.
Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.
Work Locations: 730 E Trinity Blvd Grand Prairie, TX
Primary Location: United States-Texas-Grand Prairie
Penske (Oracle) Job Name: Administrative
Req ID: 1610820