Penske (PTL Canada) Branch Service Manager in Concord, Ontario

Description:

Position Summary:

A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The Branch Service Manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands.

If you thrive in a fast paced environment and are focused on customer service excellence, this could be the right opportunity for you.

We Offer You:

Penske values the well-being of our employees and their families. That is why we offer competitive wages and a wide range of benefits, including medical and dental plans, group RRSP with company match, spouse and child life insurance, employee referral bonus, sick days and discounts with Penske partners. You can also enjoy working in a modern and clean environment, comprehensive training, and exceptional growth opportunities within the company.

Major Responsibilities:

-Manage preventative maintenance scheduling, quality, and customer satisfaction

-Listen to and resolve customer complaints regarding services, products, or personnel

-Hire, train, and evaluate personnel

-Assure that each direct report understands the company objectives

-Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business

-Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers

-Provide staff with assistance in performing difficult or complicated duties

-Plan and prepare work schedules, and assign associates to specific duties

-Attend company meetings to exchange product information and coordinate work activities with other departments

-Prepare sales and inventory reports for management and budget departments

-Formulate pricing policies according to profitability requirements

-Other projects and tasks as assigned by supervisor

Qualifications:

-At least 3 years of previous work experience in diesel shop or automotive maintenance required

-At least 1 years of supervisory experience required

-310T or 310S preferred

-In-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires required

-Driver's license class G and ability to obtain class DZ within 3 months of being hired required

-Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and Powerpoint required

-Strong written/oral communication and people management skills required

-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required

Physical Requirements:

-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate must regularly lift and /or move up to 25/lbs12kg, frequently lift and/or move up to 50lbs/ 23kg and occasionally lift and/or move up to 100lbs/45kg.

-Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

-While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

Penske is committed to the principle of equity in employment.

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group, General Electric Capital Corporation and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates more than 216,000 vehicles and serves customers from more than 1,000 locations in North America, South America, Europe, Australia, and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit http://www.gopenske.com/ to learn more.

Work Locations: 20 Costa Dr Concord, ON L4K 1A7

Primary Location: Canada-Ontario-Concord

Job: Vehicle Maintenance Management/Supervisors

Penske (Oracle) Job Name: Vehicle Maintenance Management/Supervisors

Req ID: 1700724