Penske PC Support Technician in Chesterfield, Michigan

Description:

Position Summary:

The responsibilities of the PC Support Technician will be to be the primary on site contact for all computer and telephone network equipment in the facility to include trouble shooting, new requests and terminating user access.

Major Responsibilities:

  • Backing up data on a regular and as needed basis

  • Troubleshooting various network equipment/issues (Industrial Ethernet Switches, Access Points, Servers, LAN, WAN etc)

  • Troubleshooting Telephone equipment including cell phones

  • Troubleshooting printers

  • Monitoring toner quantities and ordering/installing toner for printers.

  • Imaging PC’s and setting up new equipment

  • Submitting User Access requests and training new users on using the local applications (Email, Employee User ID’s, Workflows )

  • Maintaining and ordering some perishable IT assets (Keyfobs, Monitors, keyboards, mice, zebra printer heads)

  • Perform Routine Maintenance on IT assets

  • Assist with all PC upgrades

  • Reallocating IT assets from terminated employees and terminating access in some systems.

  • Run Cat5 cable as needed.

  • Moving and setting up computers, phones , printers etc...

  • Setting up printers on computers.

  • Contributes to team effort by accomplishing related results as needed

  • Other duties as assigned by management

Qualifications:

  • Must have advanced A related skills including ability to build, setup, maintain PC’s.

  • Must have advanced skills in troubleshooting, configuring, and maintaining Windows 7, 8 and 10 in a Windows Server 2012, networked environment.

  • Ability to setup and troubleshoot wireless networks.

  • Experience with Microsoft Office applications, especially Outlook, Word, and Excel.

  • Basic networking knowledge & support including switches, wiring, TCPIP, DHCP & DNS knowledge.

  • Excellent interpersonal skills, strong written and oral communications skills, ability to handle multiple tasks required.

  • Associates (or higher) degree in networking technology preferred.

  • 3-5 years experience working in a help desk and/or PC support in a networked environment preferred.

  • Ability to occasionally work non-standard hours.

  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This is a full-time position. Days and hours of work are Monday through Friday 8 a.m. to 5 p.m. 40 hours per week. Occasional evening or weekend work may be required as job needs demand.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.

Work Locations: 26090 23 Mile Rd Chesterfield, MI

Primary Location: United States-Michigan-Chesterfield

Job: Information Technology

Req ID: 1701836